Description
10-Lesson Package – Terms & Conditions
By purchasing this 10-Lesson Package, you acknowledge and agree to the following terms:
Package validity
The package includes 10 coaching lessons and is valid for 12 months from the date of purchase. All 10 lessons must be booked and completed within this 12-month period.
Any lessons remaining unused at the end of the 12-month validity period will expire and cannot be carried forward or credited toward another package, except where otherwise agreed by Strong Performance Coaching or required by law.
Responsibility for booking lessons
It is the purchaser’s responsibility to book and use all lessons within the 12-month validity period. Purchasing a package does not guarantee particular lesson dates, times or locations. Bookings remain subject to coach availability.
Refunds and unused lessons
Lesson packages are purchased at a discounted package rate in return for the commitment to 10 lessons.
Refunds will not be provided for change of mind, changes in personal or financial circumstances, inability to attend, discontinuing riding or training, or failure to book or use lessons within the 12-month validity period.
Unused lessons have no cash value and cannot be redeemed for cash.
Nothing in these terms excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law.
Cancellation of individual lessons
Individual lessons booked from the package remain subject to Strong Performance Coaching’s normal cancellation policy. Lessons cancelled outside the permitted cancellation period, or missed without adequate notice, may be deducted from the package.
Package use
The package is for the purchaser’s use and is not transferable to another person unless prior approval is given by Strong Performance Coaching.
Acknowledgement
By purchasing the package, you confirm that you have read, understood and accepted these Terms & Conditions, including the requirement that all 10 lessons be used within 12 months of purchase.
